International Orders

International shipping is back! We now ship to more countries than ever before!

Where do you ship internationally?

Good question! We currently ship internationally to:. Let us know if we should ship to you next here. We're hoping to add to this list soon!

What is your international shipping policy?

Our orders ship out of our warehouse in 1-3 business days. After that, the delivery time varies by shipping method selected at checkout. We do not include weekends or holidays in our processing or shipping estimates.

What is your international return policy?

Don’t love your KIN? We’re here to help! Please note, KIN's Return policy is subject to change depending on the terms and conditions of any promotions at the time of purchase. We recommend referring to any sale terms prior to purchase to confirm retu

Do you offer international exchanges?

Unfortunately, we don't currently offer exchanges for international orders. You'll need to return your original order as per our Return Policy and then place a new order.

I need to change/cancel my international order!

If you need to change/cancel your order, please reach out to us at [email protected] immediately with your order number, what you would like to change/cancel, and any other relevant information.Orders are processed as soon as they are received, so

My international order is stuck/lost in transit.

We're as eager for your order to arrive as you! We totally understand it can be frustrating to not see movement on your package. With that being said, it sounds like your order is still in transit.As a reminder, it usually takes 21-28 business days f

Can I prepay for duties and taxes?

Yes, we only ship DDP (delivered duty paid). You'll see our available shipping options at checkout, and these will include Duties and Taxies. These fees are nonrefundable. We do not currently offer DDU (delivered duty unpaid), as we have found that o