What is your international shipping policy?Updated 2 months ago
Our orders ship out of our warehouse in 1-3 business days. After that, the delivery time varies by shipping method selected at checkout. We do not include weekends or holidays in our processing or shipping estimates.
For international shipments, orders typically arrive in 3-4 weeks (or 21-28 business days). These are just estimates though, so if you've received your tracking information, hang tight - your order may arrive sooner or slightly later than expected.
Shipping cost will be determined at checkout. Shipping costs are non-refundable. Your duties and taxes can be paid at checkout (DDP), which we highly recommend as shipping DDU often delays shipments and can increase the risk of loss during transit.
If you’re wondering where your order is, you can check the shipping email we sent with detailed tracking information. If you've lost this information, you can track your order here with the email you used to place it. Please note we use the same tracking information we send to you, so we don't have any other detailed information to share.