What should I do if I received the wrong item or a partial order?Updated 6 months ago
If you have received an incorrect item or if your order was only partially fulfilled, In order to better assist you, please send the following information to [email protected]:
1. A written description of what you received (item type, color, size)
2. An image of the item itself
3. An image of the barcode on the KIN bag the item arrived in
4. An image of the packing slip
We are committed to correcting any issues with your order promptly and appreciate your cooperation in helping us streamline this process.